Air pipes

Tech companies are installing pipes on the roof to cool servers in the event of a heat wave

Internet companies were forced to use flexible hoses to protect their servers as temperatures rose on Tuesday, with Google and Oracle both suffering outages in the 40C heat.

google headquarters in london

© Provided by The Telegraph
google headquarters in london

Tech giants have blamed Britain’s record-breaking heatwave for taking their data centers offline. Google and Oracle, which provide basic internet services to tens of thousands of websites, admitted they had struggled to keep server equipment cool.

Bloomberg reported on Tuesday that some companies are turning to rudimentary methods to keep their equipment cool, including running garden hoses across the roof to spray air conditioning vents.

“Many data centers in London will have people on the roof with pipes right now,” said Adrian Trevelyan of Airedale International, which supplies cooling systems for data centers.

On a customer service website, Oracle said problems with its “cooling systems” and “unreasonable temperatures” around its south London data center impacted its service on Tuesday.

Google, meanwhile, said it was forced to shut down some of its servers “to avoid machine damage and prolonged outage” amid the searing heat. The WordPress blogging site was among those affected by the outages.

Some websites were still reporting issues Wednesday morning as Google continued to resolve issues with its European data centers. The company said it suffered “a cooling-related outage in one of our buildings.”

Google said: “We apologize to everyone affected by the disruption.”

The temperatures in the The UK exceeded 40 degrees for the first time on Tuesday as a blast of hot air helped 30 weather stations break previous temperature records.

Major incidents were declared by 10 fire departments as they fought blazes across the countryside. Rail services remained heavily disrupted on Wednesday morning as operators rushed to repair damage to power lines and cables caused by the heat.

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