DENVER (KDVR) — Krystal Cummings couldn’t believe it when she saw suspicious liquid leaking from the carbon monoxide detector in her ceiling.
“It was yellow and really dirty coming out,” she said.
Cummings said she later realized the liquid included feces, which scared her even more because of her autoimmune disease.
Troubleshooters asked building management when the leak would be fixed and they said the repairs were in fact being done immediately, which Cummings was surprised but happy to hear.
“Amazing. I’m tired of dealing with a lot of things, it’s too much stress,” she said.
Tenant rights expert Jacob Eppler said the law protects tenants facing substandard living conditions through Colorado’s Guaranteed Livability Act.
“If you have a condition that significantly interferes with your use of your apartment, such as the plumbing not working or the waterproofing not working or you have no heating, you have the option of turning to the law to seek legal redress,” Eppler said.
He added that owners have “five business days. If it is not repaired, the tenant has the possibility of terminating his lease without any penalty and leaving this apartment in 10 to 30 days.
Eppler said it’s extremely important to submit any complaints to landlords in writing.
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